Incident Handling

Office of the assistant secretary for preparedness and response.

Incident handling. Hacker tools techniques exploits and incident handling the internet is full of powerful hacking tools and bad guys using them extensively. This publication provides guidelines for incident handling particularly for analyzing incident related data and determining the appropriate response to each incident. Incident management is an it service management process area. Incident management addresses these events to restore the affected systems to a.

A well defined incident response plan allows you to effectively identify minimize the damage and reduce the cost of a cyber attack while finding and fixing the cause to prevent future attacks. Normal service operation is defined here as service operation within service level agreement. An incident is an adverse security event that negatively impacts or poses an imminent threat to the confidentiality integrity or availability of data including technologies that store and process. If your organization has an internet connection or one or two disgruntled employees and whose doesn t your computer systems will get attacked.

Abstract an incident management capability is the ability to provide management of computer security events and incidents. There are many frameworks for incident handling including the security incident handling guide from the national institute of standards and technology nist scarefone grance masone 2008 mandia prosise pepe 2003 and the sans six step handling process skoudis 2009. Why you should take sec504. It is one process area within the broader itil and iso 20000 environment.

The guidelines can be followed independently of particular hardware platforms operating systems protocols or applications. Incident response ir is a structured methodology for handling security incidents breaches and cyber threats.